Intangible Questions for Assisted Living Interviews
When the time comes to consider transitioning into an assisted living community, there are several tangible and intangible factors to take into consideration.
When the time comes to consider transitioning into an assisted living community, there are several tangible and intangible factors to take into consideration. I, Margie Yohn, a Senior Real Estate Specialist with years of experience in aiding 55+ adults, recommend not only focusing on the physical aspects. In your evaluation consider the emotional, cultural, and interpersonal qualities of an assisted living community.
Questions to Ask the Staff during your Assisted Living Interview
Below is a list for older adults looking to move into an assisted living community that covers several essential questions to ask staff and yourself during the interview.
What is the philosophy and mission of the community?Understanding the core values and mission can help in determining whether they align with your beliefs and expectations.
Can you describe the overall community culture and how it's fostered here?This question helps in getting insights into the community's social fabric and how it nurtures a sense of belonging.
How does the staff support emotional well-being and mental health?Emotional support and mental health are vital for overall wellness. Asking about specific programs and staff training can be enlightening.
What activities or programs are available to support emotional well-being?Emotional well-being is equally essential as physical health. Check for programs that cater to diverse interests.
What opportunities are there for residents to pursue hobbies or personal interests?Investigate how the facility accommodates individual interests and passions, as they can significantly contribute to happiness and satisfaction.
How does the community handle conflict or issues between residents?Understanding the approach to conflict resolution can reveal a lot about the community's leadership and the importance placed on maintaining harmony.
Can you share any stories or examples of how the staff has gone above and beyond for residents?Real-life examples can provide tangible evidence of the care and attention given to residents.
How are family members involved in the community, and how is open communication maintained with them?Family involvement and transparent communication are keys to creating a supportive environment and maintaining trust.
What makes this community unique compared to others in the area?Asking about what sets the community apart can offer insights into the particular strengths or characteristics that may resonate with your needs and preferences.
Questions to ask yourself during the Assisted Living Interview
Ask yourself and the loved ones that accompanied you during your assisted living interview or tour these questions.
The Assisted Living Facilities
Is the facility attractive, in excellent repair, and clean—inside and out?This question addresses the immediate appeal and maintenance of the facility. A well-maintained facility often reflects the overall quality of care.
Is the food attractive? Does it taste good?Meals are an essential part of daily life, and assessing the taste and appearance of food is vital.
Are families permitted to review the menus?This question ensures that special dietary needs and preferences are taken into consideration.
Are you comfortable here?Comfort is key to feeling at home. Trust your instincts on this subjective matter.
Do the staff and residents seem comfortable?Observing the ease and comfort of both staff and residents can provide insight into the community's culture.
How are personal preferences and individuality respected within the community?Understanding how a facility caters to unique tastes and preferences can help in making a more informed decision.
Does it seem like a good “fit”?This is an overarching question that considers all factors and your personal feelings towards the place.
Friendliness
Is the staff friendly?Staff's attitude towards residents is a clear indication of the level of care and warmth provided.
Were you welcomed when you arrived?A welcoming atmosphere can create a lasting positive impression.
Does the staff and the executive director address residents by name?Personal interactions and acknowledgement reflect the attention to individuals within the community.
Are interactions between staff and management professional?Professionalism in communication often translates into efficient and respectful care.
Are members of the staff warm toward the residents?Warmth and compassion can create a supportive environment.Does the community staff greet you as you tour?This adds to the general sense of hospitality and shows attentiveness to visitors.
Residential Living
May you visit with residents any time you like?The flexibility to visit residents shows openness and community connectivity.
Are the residents happy?Observing the happiness of current residents may provide a glimpse into daily life.
Do residents appear to have excellent care from staff?The quality of care often reflects in the appearance and demeanor of the residents.
Do residents interact and seem to enjoy each other’s company?A strong sense of community is crucial for a fulfilling social life.
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It's crucial to remember that feeling at home is often a complex blend of tangible and intangible factors. Make sure you ask about tangibles and intangibles. Also, make sure you are asking the #1 question when considering an Assisted Living Community. Trust both objective assessments and personal instincts in the decision-making process.
You can count on Margie Yohn, Realtor® & Seniors Real Estate Specialist®, to guide you through seniors issues --either yours or on behalf of an elderly loved one -- with the goal to inform, educate and advocate for transitions that are less stressful and more successful. For Seniors On The Move!