1. What levels of care does this facility offer? What abilities and degrees of self-sufficiency are required of residents? What happens when these abilities change?
2. Do you conduct an initial assessment prior to admission? How often are assessmentsrepeated? Are they written and available for the family’s review?
3. What is your staff-to-resident ratio during the day? At night?
4. Is a nurse onsite around-the-clock? Does a physician regularly visit the facility? How are medical emergencies handled?
5. Who administers medications? How is this information recorded? Can it be reviewed byfamily members at any time?
6. What experience and training does your staff possess? How much ongoing training is required?
7. What type of apartments and/or living units are available? Is there a waiting list? What is the estimated time before you can accept a new resident?
8. What is the monthly cost? Do you have a written list of what’s included and which services cost extra? What other fees might be assessed?
9. What are your billing and payment policies? What is your discharge policy?
10. How often is the facility assessed? By what organizations? Are the findings made available to families as a matter of course?